Effective Date: June 11, 2026

Zero Twenty One (“Zero Twenty One,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, platform, software, services, and related offerings designed to help businesses use artificial intelligence securely.

By using Zero Twenty One, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide to Us

This may include:

• Name
• Email address
• Phone number
• Company name
• Job title
• Billing and payment information
• Account login information
• Support requests, messages, and communications
• Information submitted through forms, onboarding materials, or customer questionnaires

Business and Platform Data

When you use our platform, you may provide or connect business information, documents, prompts, workflows, AI usage data, integrations, or other materials necessary for the services.

Usage and Technical Information

We may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Features used
• Log data
• Session activity
• Referral URLs
• Approximate location based on IP address

Cookies and Similar Technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate our website, improve performance, remember preferences, and understand how users interact with our services.

2. How We Use Information

We use information to:

• Provide, operate, and improve Zero Twenty One
• Create and manage user accounts
• Deliver AI-related tools, workflows, training, consulting, and security features
• Process payments and manage subscriptions
• Respond to inquiries and provide support
• Customize user experience
• Monitor platform performance and security
• Detect, prevent, and investigate fraud, abuse, unauthorized access, or security incidents
• Communicate updates, service notices, and administrative messages
• Send marketing communications, where permitted
• Comply with legal obligations

3. AI Data Use

Zero Twenty One helps businesses use AI securely. Customer data submitted to the platform may be processed by AI systems, automation tools, third-party model providers, or integrations as necessary to provide the services.

We do not sell customer data.

We do not use customer business data to train public AI models unless explicitly agreed to in writing.

Customers are responsible for ensuring they have the necessary rights and permissions to submit data, documents, prompts, or other content to the platform.

4. Customer Content

“Customer Content” means data, files, prompts, messages, documents, workflows, business information, or other materials submitted to Zero Twenty One by or on behalf of a customer.

Customers retain ownership of their Customer Content. We access and process Customer Content only as needed to provide, secure, support, improve, or comply with legal obligations related to the services.

5. How We Share Information

We may share information with:

• Service providers and vendors who help us operate our business
• Cloud hosting providers
• Payment processors
• Analytics and performance tools
• AI model providers and integration partners, when required to provide the services
• Professional advisors such as attorneys, accountants, and auditors
• Government authorities or law enforcement when required by law
• A successor organization in connection with a merger, acquisition, financing, restructuring, or sale of assets

We require service providers to use information only as necessary to provide services to us and to protect it appropriately.

6. Third-Party Services and Integrations

Zero Twenty One may connect with third-party tools, platforms, APIs, AI providers, cloud services, CRM systems, productivity software, or other integrations.

Your use of third-party services may be governed by their own terms and privacy policies. We are not responsible for the privacy practices of third-party services.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

8. Data Retention

We retain information for as long as reasonably necessary to provide the services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights.

Customers may request deletion of certain information, subject to legal, contractual, security, backup, or operational requirements.

9. Your Privacy Choices

Depending on your location and applicable law, you may have rights to:

• Access personal information we hold about you
• Correct inaccurate information
• Delete personal information
• Restrict or object to certain processing
• Request a copy of your information
• Opt out of marketing communications
• Withdraw consent where processing is based on consent

To make a request, contact us using the information below.

10. Marketing Communications

You may opt out of marketing emails by using the unsubscribe link in the email or contacting us directly.

Even if you opt out of marketing, we may still send transactional or service-related communications.

11. Payment Information

Payments may be processed by third-party payment providers. We do not store full credit card numbers unless expressly stated. Payment providers process payment information according to their own privacy and security practices.

12. Children’s Privacy

Zero Twenty One is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

13. International Users

If you access Zero Twenty One from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.

14. U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable privacy laws, including rights to access, delete, correct, or opt out of certain uses of personal information.

We do not sell personal information as the term is commonly understood. If our practices change, we will update this Privacy Policy accordingly.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised effective date. Your continued use of the services after changes are posted means you accept the updated Privacy Policy.

16. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy request, contact us at:

Zero Twenty One, Inc.
Email: legal@zerotwenty.one